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I thought Euen Semple’s blog today comparing the ineffectiveness of most Intranet (enterprise) search engines with social media as a means of getting to relevant information and knowledge was spot on. Not much I can add, so suggest you read the source. All at bit close to the heart, since I’m currently doing some work with a large gov agency who are implementing a new Intranet search engine, and also a local gov agency who are developing social media tools. I think part of the answer to this conundrum is to start integrating things like discussion forums into the enterprise’s Intranet search index – the best of both worlds maybe?
About Post Author
I’m a life-long learner with an insatiable curiosity about life. I love travel, good food, and good company. I’m happy to share what I know with others….even the interesting stuff! My outlook on life is pretty well captured in this quote from a book about the legend of King Arthur: “The best thing for being sad,” replied Merlin, beginning to puff and blow, “is to learn something. That’s the only thing that never fails. You may grow old and trembling in your anatomies, you may lie awake at night listening to the disorder of your veins, you may miss your only love, you may see the world about you devastated by evil lunatics, or know your honour trampled in the sewers of baser minds. There is only one thing for it then — to learn. Learn why the world wags and what wags it. That is the only thing which the mind can never exhaust, never alienate, never be tortured by, never fear or distrust, and never dream of regretting. Learning is the only thing for you. Look what a lot of things there are to learn.” ― T.H. White, The Once and Future King So much to learn, so little time!