I was asked recently to provide some input to questions posed by a journalist regarding the state of knowledge management in the public sector. I have slanted my answers from a local government perspective, since this is where the thrust of my con…
“Social enterprises are profit-making businesses set up to tackle a social or environmental need. Many commercial businesses would consider themselves to have social objectives, but social enterprises are distinctive because their social or enviro…
Technologies that are over a decade old are hampering the way that knowledge workers collaborate but there is still a long way to go before firms are brought up to speed with 21st century IT… Knowledge workers are collaborating more extensively …
50 ways to fail on Twitter – originally from Marketing Blog http://www.toprankblog.com/2009/07/50-ways-to-fail-on-twitter/ Don’t auto reply follows with a link to your free piece of crap ebook. This sentiment is shared several times below. Don’t p…
From David Wilcox’s Socialreporter blog. 1 Create conditions for collaboration You can manage information – but you can’t manage the most useful knowledge. What you can do is help people to share what they know. That requires leadership to develop…
I have been saying from the very beginning that you won’t be able to prove ROI for your investment in a social network if you try to get beyond the initial listening and reacting. This is one of the main reasons why organizations have not gotten p…
It was a great privilege to be asked to become the next Chairman of the Online Information Organising Committee, and at the risk of appearing envious, I wish Adrian Dale a pleasant and stress-free retirement. He has been an excellent chairman over…
