Shared Services continue to disappoint

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As we start the New Year, it’s somehow comforting to know that…well, nothing is new!

The New Local Government Network, a policy think-tank, says there is “insufficient documented evidence that shared services are effective within local government” and current projects are “developing in silos” with very little knowledge sharing.  The claims come in a new report it has published on the barriers to shared services. The full report is available here. Download the_politics_of_shared_services.pdf

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