Assessing the business benefits of social business

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URL:  http://www.zdnet.com/blog/hinchcliffe/assessing-the-bus…

The latest surveys continue to show the social computing provides real business benefits, but is it really as rosy as all that? Dion Hinchcliffe takes a closer look at what benefits are consistently reported with Enterprise 2.0 and Social Business while looking at where the actual value lies.

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