I have been saying from the very beginning that you won’t be able to prove ROI for your investment in a social network if you try to get beyond the initial listening and reacting. This is one of the main reasons why organizations have not gotten p…
From David Wilcox’s Socialreporter blog. 1 Create conditions for collaboration You can manage information – but you can’t manage the most useful knowledge. What you can do is help people to share what they know. That requires leadership to develop…
50 ways to fail on Twitter – originally from Marketing Blog http://www.toprankblog.com/2009/07/50-ways-to-fail-on-twitter/ Don’t auto reply follows with a link to your free piece of crap ebook. This sentiment is shared several times below. Don’t p…
Technologies that are over a decade old are hampering the way that knowledge workers collaborate but there is still a long way to go before firms are brought up to speed with 21st century IT… Knowledge workers are collaborating more extensively …
“Social enterprises are profit-making businesses set up to tackle a social or environmental need. Many commercial businesses would consider themselves to have social objectives, but social enterprises are distinctive because their social or enviro…
I was asked recently to provide some input to questions posed by a journalist regarding the state of knowledge management in the public sector. I have slanted my answers from a local government perspective, since this is where the thrust of my con…
