There has been much written about measuring the value of online communities such as Social Networks or Communities of Practice. However, most pundits tend to think of measuring value from a purely financial perspective, i.e. the Return on Investme…
If you’re not quite yet in the Christmas spirit, you must watch this. David Attenborough – eat your heart out!
The second meeting of the Knowledge Hub Advisory Group took place yesterday, 7th December. ( For some background to the Knowledge Hub see previous posting). It was regretable that we didn’t get more attendees from local authorities, but those who …
The following was published in the Guardian IT Supplement on Thursday 26th November. It was produced as a leader article for the Online Information Conference 2009. We are witnessing an extraordinary growth in user-generated content, whether it is…
I’m looking for to attending the Online Information Conference next week, which runs from 1-3 December at the Olympia. The schedule for the three days can be found on the Online Information website. There are some great speakers lined up, includin…
Email is here to stay – long live email? Here are some reasons why email is not going to disappear soon: 1. People still send hand-written letters via snail mail, even though they could instead make a phone call, send an email, text message, or st…
A recent McKinsey & Co article advocates that organisations should start preparing now for when Web 2.0 morphs into Web 3.0. The article doesn’t really expand on what it means by ‘Web 3.0’, but there are a few useful nuggets, such as: Using social…
I’ve always thought that one of the best ways of getting a message across is to use reverse psychology, i.e. by accentuating the negatives you can highlight patterns of irrational behaviour. This make us realise that as rational human beings we wo…
This is the first opportunity I’ve had to write anything about the Knowledge Hub (Khub) Advisory Group meeting that took place last week (17th September) in London – though a number of my colleagues have been pretty active in the blogosphere and t…
The latest McKinsey quarterly report provides results of a survey of 1,700 executives from around the world who were asked about the value that they/their companies had realised from their Web 2.0 deployments. 69% of respondents report that their …
