Ingrid Koehler over at the Policy and Performance blog writes about how Web 2.0 is being used to support improvement initiatives in the local government sector, and in particular the positioning of (virtual) communities of practice for engaging with staff across the sector. This point is also emphasised by John Hayes, Director of Services at the IDeA.A tangible example of the power of Web 2.0 for networking, collaboration and consultation will be evident in the forthcoming Customer Insight Online Conference, scheduled to run from 10th to 20th June 2008. What is an online conference? To quote:
An online conference, just like a ‘real life’ conference, is about getting people together to discuss a common interest and learn from each other. There are speakers, participants, panelists and discussions. It just takes place in an online platform and over a longer period of time, allowing people to dip in and out.It’s greener – saving all that travel and paper, less expensive and many people find it more convenient and easier to engage with. The proceedings of this conference will be distilled into a learning report for practitioners and policy makers.There will be a wealth of useful learning and an opportunity to chat with a range of colleagues through the medium of online discussion, video, photos and more. You do not have to be a technical wizard to join in. The conference platform is easy to use and throughout the two week period, we will send you regular round-ups to support your engagement and help you direct your own participation for maximum benefit.